理赔流程

JF保险理赔申请步骤

我们用简单而迅速的理赔助您渡过难关

第一步

进入商店或扫描二维码下载理赔专用的OCT Mobile APP

iOS

Android

第二步

安装完成后,打开OCT Mobile App

输入Policy Number和出生日期,并点击登陆

第三步

登入后,点击Submit a Claim申请理赔,进入下一步

20181121040709_0491

第四步

在表格中完整填写您的个人信息后,点击NEXT

第五步

填写剩余信息,并勾选同意服务条款

确认无误后,点击SIGNATURE

第六步

核对信息后,在Signature框内签名

勾选允许使用上述签名后,点击NEXT

20181121040923_9397

第七步

我们建议您上传或拍照后上传您的医疗报告和单据,作为申请理赔的依据

上传完成后,点击FINISH

20181121041023_1741

完成

完成所有步骤后,您会收到您的Claim Number

在最终收到赔偿金前,请妥善保留所有的医疗报告及单据

How to claim for JF Optimum Visitor plan

Out and In-Patient Services (with Hospital Admission)
In the Event of emergency or hospitalization, you must call Ontime
Care Worldwide Inc. (OTC) immediately:
From Canada and U.S., call toll free 1-866-209-5804
From all other locations, call collect 905-707-9555
Do not assume that someone will contact Ontime Care Worldwide Inc. on your
behalf. It remains your responsibility to ensure that Ontime Care Worldwide Inc.
has been contacted prior to receiving any treatments or within 24 hours after
admission.

Clinic Services
1. Visitors should go to the nearest clinic, medical center, or family physician.

2. Before leaving the medical service provider, the visitor should obtain a copy of the  Physician’s  medical report. (If any major tests or procedures are to be performed, the visitor must contact Ontime Care Worldwide Inc. for coverage information before proceeding)

3. If the visitor has paid for the services up front, they must obtain a payment receipt for the visit and a pharmacy receipt for any prescription medications (there is no coverage for non-prescription or over-the-counter medications, and we do not reimburse the fees to obtain medical report if one is charged)

4. Send in a signed & completed Claim Form, Consent Form, the physician’s report(s), original bill(s) and payment receipt(s) to the address on your claim form. If a prescription was filled, be sure to provide the original prescription pharmacy receipt that indicates the medication information and the prescription doctor’s information.